PeopleKeys Services Health Status

App2 Portal✔

This service is running properly at this time!

App2 Portal !

Our team is aware of some issues that may cause interruptions.

09/02/2023 12:00 PM – We have found and put in a temporary fix to the current issue. Our team is currently working on a permanent fix so the system may go down without warning. We thank you for your patience.

09/02/2023 8:00 AM  – We are currently experiencing issues on our App2 systems that are making the system unavailable. 

App2 Portal ☒

Service is currently unavailable

Assessments ✔

This service is running properly at this time!

Assessments !

We are investigating issues with our Assessment Application. The Assessment platform is currently available but is processing at speeds slower than expected.

Alternatively, customers can go to https://app2.peoplekeys.com/ and use one of the sign in options to register or continue an incomplete assessment.

Assessments ☒

Service is currently unavailable

We are investigating issues with our Assessment Application’s API. The Assessment platform is currently unavailable.

Alternatively, customers can go to https://app2.peoplekeys.com/ and use one of the sign in options to register or continue an incomplete assessment.

Report Generation ✔

This service is running properly at this time!

Report Generation !

Our team is aware of some issues that may cause interruptions.

Currently we know of an issue with PDF generation that is preventing the ability to load reports.

In the meantime, the report can be viewed and printed using the HTML viewer within the portal. If your printer has an option to display background graphics, make sure that setting is selected to enable all background images in the report before printing using HTML.

Report Generation ☒

Service is currently unavailable

App3 ✔

This service is running properly at this time!

App3 !

Our team is aware of some issues that may cause interuptions.

App3 ☒

Service is currently unavailable

App4 ✔

This service is running properly at this time!

App4 !

Our team is aware of some issues that may cause interuptions.

App4 ☒

Service is currently unavailable

V2 API ✔

This service is running properly at this time!

V2 API !

Our team is aware of some issues that may cause interuptions.

V2 API ☒

Service is currently unavailable

V3 API ✔

This service is running properly at this time!

V3 API !

Our team is aware of some issues that may cause interuptions.

V3 API ☒

Service is currently unavailable

Widget API ✔

This service is running properly at this time!

Widget API !

Our team is aware of some issues that may cause interuptions.

Widget API ☒

Service is currently unavailable

External Login Portal ✔

This service is running properly at this time!

External Login Portal !

Our team is aware of some issues that may cause interuptions.

External Login Portal ☒

Service is currently unavailable

Scheduled Maintenance 10/17/2023


We will be conducting scheduled maintenance on October 17th, 2023. All platforms will be available for use during this update, but some functions may be impacted. Thank you for your patience, and we apologize for any inconvenience.

Scheduled Maintenance 08/12/2023 – 08/13/2023


The PeopleKeys App2 business portal, assessment taking platform, and all web services will be offline beginning on Saturday, August 12th at 12 AM EST for scheduled maintenance. Services will be restored on Sunday, August 13th.

3:00 AM EST 08/12/2023 : Schedule maintenance has been started all app services will lead to an error page.

2:00 PM EST 08/12/2023 : Schedule maintenance has been Completed all app services will be put back up. Currently we know of an issue with PDF generation that may cause some pages of the reports to not display when downloading the report as a PDF.

3:00 AM EST 08/13/2023 : Schedule maintenance issues have been resolved all services should be back up and running properly. If you run into any issues please reach out to customer.service@peoplekeys.com with your issue so we can address it as soon as possible. 

 

Scheduled Maintenance 07/18/2023


We will be conducting scheduled maintenance at 12AM EST on July 18th, 2023 that may cause interruptions to our services for our web applications. We are estimating between 1 – 3 hours of down time across all platforms. During this time our systems will be inaccessible. 

Scheduled Maintenance 04/26/2023


We will be conducting scheduled maintenance on April 26th, 2023 that may cause interruptions to our services. During this time our websites, webapps, or APIs may not be available. Thank you for your patience and we apologize for any inconvenience.

Scheduled Maintenance 03/28/2023


We will be conducting scheduled maintenance on March 28th, 2023 that may cause interruptions to our services. During this time our websites, webapps, or APIs may not be available. Thank you for your patience and we apologize for any inconvenience.

Scheduled Maintenance 11/15/2022


Scheduled Maintenance Complete – All services have been tested and running properly. 3:39AM EST
Scheduled Maintenance Started – Some users may experience service interuptions or may not be able to login. 3:20AM EST