Management is good at what they do‚Äîprevailing in the marketplace, but they’re not always strong in the area of Human Relations (HR). Consequently, they relegate “the people stuff” to HR professionals. From a management perspective, that means: “Keep me out of trouble with regulators and lawsuits.”

From an employee perspective, however, HR is there to onboard them in the smoothest way, support their career development and help them discover their potential in the best benefit of the company. And while the HR professional would like to be able to provide the best atmosphere for all, the fact is they often don’t have the right tools to reveal everyone’s potential. HR has the difficult role of representing the company and working for the best interest of it by developing one of the most precious assets of any business ‚Äì the people. Every person comes with a unique set of personality traits that have strong and not so strong sides and once you learn to manage them, you’re set on the right road for a positive change.

If you accept your limitations, you can go over them. Brendan Francis

While managing workforce is difficult under the best of circumstances, it’s nearly impossible when operating blindly. A thorough knowledge of the human potential through PeopleKeys’ DISC Personality Assessments can help HR professionals see the personality dynamics below the surface.

DISC is a means to assess personality style based on four general categories‚ÄîType D, Type I, Type S, and Type C. Based on the work of William Marston, the founder of DISC theory, it describes people’s dominant and sub-dominant personality types and predicts how people will interact with others. The accurate yet simple method of the DISC Assessment by PeopleKeys is the preeminent means of assessing people’s potential in a certain work role.

DISC Theory

Type D – Dominance

They seek control, gravitate to leadership roles, but make poor listeners. They eschew inefficiency and excel at decisiveness. Not the easiest to get along with but people readily follow them.

Type I – Influencing

They like recognition, excel at persuasion, and prefer spontaneity over routines. Details—not so much.

Type S – Steady

They want acceptance and achieve it by listening to others, building teams, and seeing projects through to completion. They can also be a bit oversensitive, so be nice to them.

Type C – Compliant

They value data-driven accuracy and will work hard to attain it. They are planners, orchestrators, perfectionists, methodical, and sometimes critical.

Unfortunately, in many companies, HR matters are handled like triage. Sometimes simple problems are remedied and the employees sent out of the door.

An HR professional certified in DISC, will be equipped to handle the challenges presented by a diverse workforce and avoid the drastic measures of terminating “problem” workforce members. After all, a company has a significant investment in its people; it pays to retain them in the long run.

DISC Personality Profile

The DISC Personality Profile is a simple test that can help identify the predominant traits in a person and compare the traits between different people. What happens, for example, when a D-Style personality (Dominant) is put to work under a C-Style (Conscientious) person? It can work very well as both styles are very task-oriented and complement each other but only if they know how to communicate to each other in the right way. So, if our D knows that his C coworker will move forward better if presented with all details, and the C professional is aware that the D tends to be brief and to the point, they can combine their forces for the team success.

Or, suppose there was a misunderstanding between two strong-personalities assigned to the same project. A D-type personality will not relinquish command‚Äîit’s all she knows. And an S-Type personality will give up control. However, the S will resent it, especially if the D-Type in charge is underperforming. A separate chain of command could avoid this problem by redirecting the leadership energies of each into a new direction with a simple DISC Personality assessments of the team members. Why operate blindly when so many possibilities to build a better team and improve the employees’ performance are awaiting for you and discover the hidden dynamics of your workforce today?