Learn how to sell better today

Take the Selling with Personality Course

Sales and Customer Service

No two customers are exactly alike. So why approach them the same way?

As a customer, you know how frustrating it is to be on the receiving end of a well-intentioned but completely unconvincing sales pitch.  Good sales and customer service representatives know how to read a customer’s personality type, and can adapt their own personality style to better match the needs of that customer.

By using DISC reports to understand the personality styles and predictable behaviors of the people to which you’re selling, you’ll be able to adjust your approach to suit each individual customer. Similarly, understanding your own personality allows you to control the dynamics of your interaction with clients and make adjustments that will ultimately lead to more sales and better customer relations.

If you use the same sales and customer service strategies with every customer, you’ll never please everyone. Using DISC analysis to mold and adapt sales techniques so that they are tailored to the client’s personality-based needs, interests, and fears is the key to closing deals.

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Our field-tested and independently-validated DISC sales and customer service solutions include:

Our products can meet any need, no matter how big or small. They are useful for individuals in the field looking to increase their performance, or for companies seeking training opportunities for their staff.

Become “people literate” and increase your bottom line with sales and customer service solutions from PeopleKeys. For more information on your customer style, your instinctive sales style, or how to become the sales representative your customer needs you to be, contact us today.

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Understand Your Customers

Every person, buyers and sellers alike, will have their own personality style. Each person will act and communicate according to their inherent behavioral style. Your sales people will instinctively communicate with their clients based on their own behavioral style, just as clients will react according to theirs.

Being able to recognize your own selling style, the selling style of your sales force, and the personality styles of your clients and customers will give you valuable insight you can use to establish rapport, open lines of communication, build trust, motivate, and sell.

Learn how to sell better today

Take the Selling with Personality Course

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